09-19-2022 08:33 AM
Does anyone have an alternative method for contacting visible for tech support? I cannot call due to problems on their end. I cannot chat, because the chat sessions time out after hours of waiting with no agents available to assist.
09-19-2022 09:32 AM - edited 09-19-2022 09:34 AM
You can direct message using Facebook or Twitter but it's no much better. On twitter, I've been going back and forth with @visiblecare since last Friday. Just now got a response from a message sent at 0400 - a request to verify my email address once again. Back to square one... it took Visible to get me to abandon my pledge never to join Twitter - this will be it's only use form me!
09-19-2022 12:51 PM
Messenger is no better, I tried them and as you said, took hours for someone responded only to ask me to verify my email addy.
09-20-2022 08:43 PM
I tried FB Messenger. Got a reply 24 hours later.