sim card not compatible with esim

flyn2fish
Novice

Error activating "Your SIM is not Supported"

 

The SIM in your old phone does not support eSIM transfer.

"Contact Visible for assistance"

 

NEED ASSISTANCE!

NEED Phone Number, Chat. something... Ugh!

1 REPLY 1

DeanKevin64
Ace II

There is no phone number to call Visible, there support is handled by chat or by messaging them on one of there social media platforms, Facebook, Instagram, X, they are also on Reddit and can be messaged on their support page.

 

For chat click this link https://www.visible.com/help and then click the little blue box in the bottom righthand corner, you will chat with a bot, to get a live agent type agent in the dialog box.