Can I get refunded for service?

lexiiraee13
Novice

I ordered a new phone from Visible & activated my service. The same day I tried to port my number from Verizon (I see on here that’s been an issue with Visible), that had a lot of problems. My phone basically freaked out & long story short, I ended up having to return the phone. So I had the phone/service for a day. I was already sick of all their issues & awful customer service so I now have a different phone carrier. But I’m wondering if anyone else was able to get a refund on the service? Asking here before I have to wait an hour to speak with a service rep. 

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