11-28-2022 03:02 PM
Trying to activate my Visible service. Directions direct me to settings>cellar>add carrier. There is no "add carrier" on this screen. Tried to set up with QR code. Error message " the code is no longer valid."
Can I talk with someone?
11-29-2022 03:52 AM
You certainly can. There are 3 way to do this, through chat, Twitter or Facebook messenger. I would recommend FB messenger. There is no call in customer service which is why the plans are so cheap. FYI, this is a peer to peer forum and Visible does not monitor these posts.
11-29-2022 05:32 AM
Thx. I have joined the peer to peer group and the official Visible group which is pending. Have also posted on FB Messenger. Yours is the only response that I received thus far.
11-29-2022 08:09 AM
Try twitter DM, that worked for me. Was overnight response but problem is still awaiting a fix. In the same boat with activation failures and activation greyed out.
11-29-2022 01:18 PM
What official Visible group?