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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Android phone stopped working

My phone stopped working about 2 weeks ago. I cannot access e-mail because I use the phone for 2 factor authentication. I get "Text messaging service has been denied." in text messages. I cannot make or receive calls and I cannot get internet access....

furbiw by Novice
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After upgrading to plus

My account says that I need to restart the phone to finish upgrading. I have restarted a couple of times, but the account still says the above. Is this normal? How can I check that I am on the plus plan?

Changing Plans

Is it possible to upgrade to plus for just 1 month and then downgrade to the regular plan?

Does the Verizon network extender work on Visible .

HiI currently have 2 verizon prepaid lines which provide me adequate data. the problem is that I only have one bar service in my area. I would like to use the verizon network extender to get good service. The network extender does NOT work with prepa...

Cancel Anytime?

Hello guys, I am from Germany and will be moving to Seattle in September. Since I will only be staying there for 6 months, I wanted to be sure that the visible plans can be canceled each month. Is it like that?