Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Visible App iOS issue

I have an iPhone 13 Pro Max iOS 16.1.1. After the update Thursday to 4.2.7 I can’t get to my account info in the app. After singing in, it takes me to the “Get started” screen where I can check my phone compatibility or shop phones. I have deleted th...

Resolved! Activation

I plugged the sim in yesterday at three PM. Still no service. What next?

4skinny by Novice
  • 11 replies
  • 0 kudos


Visible app takes me to screen with "go to activation" button but won't let me push. Please advise?

will81 by Novice
  • 1 replies
  • 0 kudos

Anyone else having issues updating their address?

So I've spent over 30+ hours of my own personal time with MULTIPLE agents trying to simply update my shipping address. I get to the point where I click save and it says it will send me a verification code to enter to validate it. No code, ever. I kee...

No service

I switch to the Visible sim about three o'clock and still waiting for service. Central standard time.That's over two hours. Is that normal?

4skinny by Novice
  • 0 replies
  • 0 kudos