Serious question. using my own experience with Ticket #***** and the other basic customer service requests and questions I read in the forums. I have not heard ANYTHING from Visible on my issue (Visible's lack of an up-to-date address database) since last Tuesday, 6/18/2024. The only response has been giving ME 24 hours to provide a "valid" address (my address IS valid, as I receive US Mail) AND a request to return to my forum post to select the reply that solved my issue (my issue is NOT solved). I thought Visble might be a less expensive provider, but this Customer Service fiasco has me looking at other providers. Is that how Visible keeps costs low, extremely limited to non-existent Customer Service and/or Tech Support, to include number porting, obsolete address databases, and, apparently from what I read here, obsolete IMEI databases.
