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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Any Way to Input Apartment Addresses Correctly?

I posted about this in the Feedback forum, but it doesn't seem like there's really any activity there, so I figured I'd post about it here. When I try to enter my address, it changes the word "Apt" or "Apartment" to "Unit," and I have no way to overr...

Bait and switched on next day shipping

Hi, I'm incredibly frustrated and have been disconnected from chat trying to resolve this situation. I bought a new iPhone yesterday – Friday, Sept. 22, release day – with the promotion of free next-day shipping. After purchasing, the tracking inform...

Resolved! Don't ask for a replacement SIM - it will cut your service OFF

As soon as a replacement is scheduled to be mailed, your service will be cut off. Even if you explicitly ask to keep your service active. If you (or Visible) is simply guessing that a new SIM will fix a problem, be careful. If FedEx is not working as...

KRS03 by Novice III
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