Every time my wife restarts her iphone, she has to reset her eSIM before she get's any signal.

Mrouse55
Novice

Every time my wife restarts her iphone, she has to reset her eSIM before she gets any cellular signal.  This is very annoying.  I think it may have to do with the T-Mobile eSIM that can't be deleted from the phone.  My phone, which is older than hers doesn't have this problem, although it still has the T-Mobile eSIM which can't be deleted.  Visible has updated the eSIM several times with no resolution.   Her phone is an iPhone 11, and mine is an iPhone XR.  Any ideas? 

 

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