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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

No service in Canada

I have the Visible+ plan and traveled to Canada for work but had no phone or data service when I was there. When I was in the Vancouver, BC airport changing to my connecting flight, I got a message saying "Welcome to Canada" and that it was updating ...

jjluiz by Novice
  • 281 Views
  • 0 replies
  • 0 kudos

Legacy Customer PayPal Discount

I’m on the legacy $40 party plan and get a $15 discount so I pay $25 per month. I want to upgrade to $45 visible+ for the higher data prioritization, but I’m doing so I would lose the discount.Why wouldn’t Visible give existing customers the PayPal $...

Tiger by Novice
  • 487 Views
  • 1 replies
  • 0 kudos

Traveling to Mexico

I just upgraded my plan to Visible+ so I can have data while traveling to Mexico. I want to be sure I don't need to change any settings or do anything differently once I arrive. Can't seem to find any information. Anyone have experience or knowledge ...

PSIM to ESIM enable plan switching?

I moved another line over... this involved a PSIM, as the device I purachased was an iPhone 13p. Port from ATT. It almost was smooth, but the iphone arrived without a PSIM, and the friendly chat rep explained that he couldn't set it up with an esim, ...

swerve by Novice II
  • 319 Views
  • 0 replies
  • 0 kudos

International calling not Included with Visible+?

I purchased the visible+ plan this month and tried dialing numbers on the international list (Australia: mobile & landline, Sweden: mobile). I receive the following message:Long distance or international dialing is not included with your service. To ...

domG by Novice III
  • 896 Views
  • 5 replies
  • 1 kudos