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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 10 replies
  • 10 kudos

PSIM to ESIM enable plan switching?

I moved another line over... this involved a PSIM, as the device I purachased was an iPhone 13p. Port from ATT. It almost was smooth, but the iphone arrived without a PSIM, and the friendly chat rep explained that he couldn't set it up with an esim, ...

swerve by Novice II
  • 0 replies
  • 0 kudos

International calling not Included with Visible+?

I purchased the visible+ plan this month and tried dialing numbers on the international list (Australia: mobile & landline, Sweden: mobile). I receive the following message:Long distance or international dialing is not included with your service. To ...

domG by Novice
  • 1 replies
  • 0 kudos

We all got duped by this company

We all got duped by this company that does not care about anything besides getting our money. Its clear there is no customer service. Any issues we have wont get solved. Not only is their system not working but they are sending us things we need them...

Resolved! Apple Watch Ultra activation

Has anyone had issues activating a new watch on visible? I currently have an older series 6 Apple Watch cellular that’s on the account and I recently purchased the Apple Watch ultra but I am unable to activate cellular on it through Visible. I’ve tri...

Upgrading to Visible+ with Sim on my own phone

I received a sim from Visible in the mail when I switched my plan from Canadian to U.S. based. I am hoping to temporarily switch to Visible+ in order to contact relatives living internationally. Do I need to get another sim or can I simply switch pla...

Khansen by Novice
  • 1 replies
  • 0 kudos