I can't get my referral code please.

shanyaoguipi
Novice

Already activated the phone and everything works fine

But I can't get my referral code

It always show me:   Something went wrong, we are working hard to fix it.

Thanks

5 REPLIES 5

Anonymous
Not applicable

If you are on the app try a laptop or desktop and try accessing your account that way. If on the website try using the app. If neither work maybe try a different browser, if that doesn't work then you likely need to contact customer service through chat, Facebook messenger or Twitter. 

Jonathan
Novice III

Can you delete the app and reinstall it?

tk689306
Novice

Did you fix it๏ผŸI come across a some problem.

gsacks
Novice

I had the same problem. I chatted with Visible customer service and they fixed it within a couple of days.

LiliBolero
Novice

Me too. And Chat is zero help, just keeps telling me the same thing.