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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! Switching to new network - two factor login?

My phone has a physical SIM. Apparently when switching to the new network I need to log into my Visible account. How does that work, seeing as I need to get a text for two-factor authentication, and I'll only be on WiFi at that point? The person at V...

Mobile Hotspot not working

Hello, I recently switched to Visible and my Hotspot has never worked for me.I have a Samsung S9+ with Android 12. When I enable the hotspot I get a message from the Android System that "tethering has no internet", and whatever device I connect to th...

AndyP by Novice II
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Android phone stopped working

My phone stopped working about 2 weeks ago. I cannot access e-mail because I use the phone for 2 factor authentication. I get "Text messaging service has been denied." in text messages. I cannot make or receive calls and I cannot get internet access....

furbiw by Novice
  • 853 Views
  • 0 replies
  • 0 kudos

After upgrading to plus

My account says that I need to restart the phone to finish upgrading. I have restarted a couple of times, but the account still says the above. Is this normal? How can I check that I am on the plus plan?

Changing Plans

Is it possible to upgrade to plus for just 1 month and then downgrade to the regular plan?