Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

can't activate Visible service due to error message loop

An error message:" We can't complete your request because you given two different addresses. Please update and reapply for Affirm financing." That no matter how I edit/re-edit my address, I'm not allowed to pass and finish my activation. It's been th...

auracom by Novice
  • 1085 Views
  • 0 replies
  • 0 kudos

upgrade aftermath

after required upgrade huge reduction in DL speed and will not connect to internet. Which is sole purpose for this account. How do I get actual support to resove this issue? Or perhaps better what will I have to do to get code to port out?

Visible to Verizon Migration Mess

Earlier this month I tried to move from Visible to Verizon. My migration of 999.123.4567 (obviously not my real number) was processed by Verizon, but Verizon could not activate the number as Visible never released it from their inventory. I was advis...

Network upgrade needed

I have ordered and installed the new sim card. Thought I was all set and according to the app, I was. Now I am getting a daily email that a network upgrade is required. I thought that is what I just did. I don't know what the problem is. Any thoughts...

Rayzien by Novice
  • 1301 Views
  • 1 replies
  • 0 kudos

Upgrade and 2FA problems!

Hello! I started the upgrade to a new network and things went very wrong. It started to upgrade but failed to finish, and I let it run all night to no avail. I now have no service nor an esim! Furthermore, whenever I sign back in to retry, it refuses...

jbogdan by Novice
  • 1929 Views
  • 3 replies
  • 1 kudos