Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

I can receive but can not SEND any TEXT!

Everything was working fine, then all of a sudden i stopped being able to SEND any TEXT on visible 5G network. However, I am still receiving text. I have tried powering the phone ON then OFF, removing and inserting the SIM card, turning on and off ai...

jakid by Novice II
  • 3 replies
  • 0 kudos

Trying to activate and port from ATT for 2 days

I have requested and been promised call backs (never happened). Escalated to higher support, provided former provided, account number, transfer pin, email and mailing address multiple times and the issue is still not resolved.I have yet to receive an...