Internet suddenly less than 100kbps


I've had Visible for about 2 years now on my Moto G Power (2020 model) without any issues whatsoever. I haven't done a speed test in a while, but the service has always been quick and snappy especially when I'm home. Instagram, web pages, you name it always load super quick and youtube videos always default to 720p with no stuttering. I have the regular or "older" plan for $25 a month using party pay. Now suddenly I'm getting less than 100kbps and barely anything will load. The Visible app says my phone isn't compatible with the two new network plans or eSIM. I don't understand what's going on. Any advice?