On the visble.com website click on the help tab and in the bottom righthand corner is a blue box, click on it and it will open the chat dialog box. Type agent or live agent in the chat box to get a live person or you will be just chatting with a chatbot, Connai. You can also contact Visible through one of their social media platforms by messaging them on Facebook, X, Instagram, also they are on Reddit and can be messaged on their support page.
