I bought my husband a new motor g 2022 with the intention of changing his service to visible. I failed to check compatibility but thought it would work since visible has moto g phones. When I enter the ime it is not compatible. Could it be because the phone is not yet activated? I really like this phone and want it to work so badly.
To summarize, there are a couple options:
1) You can order a SIM and try and see if it works. It may or it may not. Visible seems to be a little lagging in getting current information in the compatibility checker, sometimes the user checker will say not compatible while the Visible staff checker says it is compatible. Also, just because it works on day one does not mean it will always work as they update software on their end, or all features (texting, SMS,WIFI calling) will work flawlessly.
2) Second option is to get a phone that shows as compatible through Visible.