OnePlus 9 Pro Not supported

robzombie954
Novice

Hello, I bought this OnePlus 9 pro 5G not even two years ago. I paid over $700 for the phone, I've had no problems in the past with service and I've referred several people to Visible

 

Visible is requiring me to update to the new network they have, but it's telling me my phone isn't compatible anymore.... Are you kidding me? How can an unlocked phone this new not be compatible with the new network? Ihave contacted support and they have been unable to give me any insight as to why. 

 

I love my visible service and it's going to look really silly if I have to switch carriers because of this after referring so many. I shouldn't have to purchase a new phone after paying over $700 for this one

1 REPLY 1

Acair1126
Novice

Unfortunately my 9 pro just started doing this too ๐Ÿ˜•