Hi Visible community, this is pretty crazy. My old phone stopped working and so I decided to switch to Visible and purchase a new iPhone. That was on Sunday September 25.2022. It’s now almost Friday with no number to use. I’ve spent too many hours on chat already with no help. I have two young kids and it’s not safe for me to be without a phone for emergencies. Tried using my old SIM so I could use my phone number while I wait to get the port out but Visible has locked the new phone. It’s going on five days now and I am not able to talk to anyone. Going to return the phone and be done with this if it’s not resolved within 24 hours from now.