SMS picture resolution unacceptable

Pastycakes
Novice

I love everything about Visible except their terrible downsizing of all pictures received through SMS. Everything I am sent gets downsized to 360x480, which is crazy. I am texted photos of work tickets at work and they are completely illegible. 

 

The same photo texted to my Visible number and my wife's identical phone on a different carrier, same messaging app, came though to her at 986x1280 and to me at 360x480. 

 

Is this going to change, or is it time for me to move on? 

6 REPLIES 6

So what if your MMS image attachments are being cut down to 360x480? Think about all the money Visible has saved you! You save $$$ and Visible saves electrons!

What does it matter if your MMS image attachments are reduced to 360x480? Consider how much cash Visible has helped you save! Visible saves electrons while you save money.

beav
Superuser
Superuser

Are you 100% certain this is a Visible issue, or a setting on your phone? Are these being sent via an iPhone?

 

https://www.wikihow.com/Reduce-the-Size-of-Images-Sent-by-Text-on-an-iPhone

 

Have you seen this article: https://www.technipages.com/android-increase-mms-file-size-limit 

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

Adorno22
Novice

Download Verizon Messages in the playstore. It fixes this issue

Why does this fix the issue? How is it that the android standard messaging app is not compatible? 

For me even the verizone messaging+ app did not work until they changed somethings manually on their side

 

Adorno22
Novice

Download Verizon Messages in the playstore. It fixes this issue