09-05-2023 01:03 PM
I cannot log in to my account because of an error in the 2-step authentication. It wants me to set it up, but it is sending the code to the temporary number I had for only 21 hours. It is not sending it to my ported number, which has been active for a week or two. Any way around this problem?
I tried the chat but haven't gotten past the bot to an actual human agent (using the app on my phone).
09-05-2023 04:11 PM - edited 09-05-2023 04:11 PM
Type live agent in the dialog box to get a real representative.