Using Wifi calling in remote areas

BBolstad
Novice

Hello! I have an iPhone. I live in a very remote area, and get little to no phone signal when I'm home. So, I use Wifi calling when home. However, with Visible I'm having problems with voice calls.

Facetime, and/or other Wifi-based live audio and video work fine. 

But when calls are made via the regular ol' Phone, they often don't connect, even though I have wifi calling turned on.

I've tried changing the iPhone's Cellular settings, with Wi-Fi Assist on, and off - neither seem to make a difference.

I'm wondering if I would literally need to turn Cellular Data off when I'm home to force phone calls to use my WiFi.

Has anyone out there experienced this problem - and if so, let me know how you resolved it. Thanks!

1 REPLY 1

SuchesSean
Novice

I too live in a remote area and have a similar issue. I'd like to know how to permanently resolve it as well. In the mean time I have a temporary fix. On iPhone, in settings search for "Wi-Fi calling".  Select this option and turn it off and then on. Update Emergency Address.  Unfortunately I have to do this several times a day.  Otherwise, I've missed important TXT and voice calls.  I'm not certain why the phone goes into " SOS " mode but perhaps it happens when I wander away from my wireless access point and the Visible app is not smart enough to reconnect TXT and calls via Wi-Fi once I return within range.  It's beyond irritating for two reasons. 1. this never happened once in 20+ years with Verizon.  2.  Since switching over to Visible signal strength has deteriorated and dropped calls have increased tremendously.  Same phone, same Verizon tower, lower cost but 3rd world performance. In Vietman, they had 5G everywhere and it worked flawlessly.