cannot change address on profile

Hjack2111
Novice II

I've been having many problems on visible now during a chat I was asked to update my address. I went to the profile section and clicked edit and I couldn't change anything either on the website or the app! Does anybody have any ideas as to how to get this done 

3 REPLIES 3

VisibleRocks
Superuser
Superuser

I've seen others suggest that you clear the cache and try again.

 

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

that didn't work I think their website is broken

Hjack2111
Novice II

they sent me an email verification 5 hours later when I was sleeping which only lasts an hour this company is trash as soon as they unlock my phone I'm out