Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Restoring eSIM after changing the phone

How can I restoring my Visible eSIM back on my new phone? I have a cellular connection issue on my old phone , Now that i have a new phone and i don't remember my password to my visible account.I am an existing customer.

Temi by Novice
  • 0 replies
  • 0 kudos

Trade in estimates

I have a iPhone with 1 hairline cracked camera lens, it doesn't affect camera or the pictures, thats how small the crack is, with no other damages what so ever, which one of boxes of option would Visible say I need to check mark for trade in value es...

Mario by Novice
  • 0 replies
  • 0 kudos

disable two step verification

Can someone tell me how to remove two step verification on your phone? Also when I try to answer my Samsung s23 Ultra phone when it rings, it won't answer, have any clues why?

Can't Turn Off Spam Protection

Hi Guy's, I am a faithful user of Visible and I have just run into an insurmountable issue that is forcing me to leave. I am very sad about this but we use RoboKiller to filter our calls, since in my line of work spam calls are very costly and we wer...

KJ7YM by Novice
  • 0 replies
  • 0 kudos