Visible | Help Forum

Unlock device

I would like to unlock my phone TCL T434D

Resolved! Traveling overseas - Don't want Global Pass or Roaming Charges

I'll be traveling to Spain from the US beginning this weekend. This is my first trip overseas with Visible. Previously I had Verizon on my trips. I typically use an eSIM like Airalo, but inevitably Verizon would send me a text stating that Global Pas...

Resolved! Phone constantly flashing from black to home page. Can't shut or reset phone or even log in.

Hi, I went to use my Galaxy A13 phone today. It will not let me log in. The screen just keeps flashing, going from black screen to the home screen. I cannot even shut down phone or reset it. Unable to receive texts but I was able to get a phone call....

Customer Service Issues

Does anybody else have trouble connecting with customer care in the chat bubble? I see a "number in line" but when it hits zero, I get left "on hold" for a long time before it just shuts down and I have to restart the process.Anybody else have this i...

My text messages are not going to my iPads or Mac computers

How can I get my text messages on my iPads or my Mac desktop and MacBook Pro? They are only on my phone