04-30-2022 10:59 AM
how to I buy a replacement phone? My phone died.
05-02-2022 07:55 AM
Great place to start... https://www.visible.com/shop/smartphones
05-02-2022 08:29 AM
If you buy a phone outside of visible, i believe you can just transfer the SIM card over, as long as it is an unlocked phone. Be careful of purchasing from a different cellular provider on a deal, as they may lock the phone to their service for a certain amount of time.
I think if you have an esim you download the app via wifi then work on installing an esim, by following the instructions. You may want to check with customer support though before going down this path.
By the way, sorry to hear your phone died, hope you had good backups, I know that can be frustrating and stressful.
05-02-2022 11:51 AM
Note there would be a deductible if you file a claim.
05-02-2022 11:49 AM
Do you have insurance? if so you could file a claim under that.
05-03-2022 03:40 AM
Visible has a compatibility checker here if you decide to not buy your new phone directly from Visible
05-11-2022 12:43 AM