I just signed up and had several issues some that the chat line helped, others are just my fiddling around and getting lucky, or smart! But at first I was only able to send any message via a network. Now I can send iPhone users messages and get responses but not for people that have other brands of phone. Before I wait hours again on the chat feature I’m hoping someone has a brilliant idea. I’m not very technical but I, not afraid to try stuff. Thanks!
I am not having an issue sending to other devices with IOS, just non apple. SMS fails randomly but often goes through if I try again, especially if I have the option to send as SMS. MMS to non apple never works.
My carrier is correct and all options for sending text are correct from within Settings_Messages (almost everything is ON)
I have reset network settings, turned off and on the phone. I now have a case number with support, but I have no high hopes of this being remedied, at lease very soon.