Hi @Roxanne - Hopefully you've received a response to your inquiry by now. But, if not, please let us know and we'll do our best to help. If you do still need help, could you explain what you mean by your "text screen won't leave my screen." As a basic troubleshooting step, you could try powering your device off and back on again. If that doesn't work, what kind of phone do you have - do you have an Apple or an Android device?
Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
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