09-29-2024 02:01 PM
Just received open-box phone from eBay w/no IMEI # on package. How do I get the # w/out turning on phone?
The online instructions say not to turn on phone until you activate w/sim card; Visible won't send me a sim w/out 1st giving them the IMEI #.
Any suggestions (it's an Orbic Joy)?
Thank you : )
09-29-2024 04:21 PM
You can't. Not sure what instructions tell you not to turn on phone until you activate with a SIM card but that doesn't sound right.
If the IMEI number is not listed on order you are going to have to turn the phone on and go to settings/about phone to get it.
If it passes the IMEI checker and get a card shipped at some point before you can activate you would need to turn on the phone, download the app in order to activate the Visible SIM.
10-02-2024 04:49 AM
Hi, Visible said my phone was incompatible w/them but I could return the phone I'd just bought & buy 1of the visible phones : )
10-02-2024 04:11 PM
That would be your best bet. Keep in mind buying a phone from Visible locks to them for 60 days(continuous) and won't be able to be used on another carrier if you decide to leave before the 60 days are up.