Cancelled Auto-Pay

[baturro]

I cancelled auto-pay after reading of all the issues some customers are having. I joined Visible less than a month ago so I yet to get my second bill. Will I receive an email reminder or is it my responsibility to remember my bill due date?

[Anonymous · Accepted solution]

Hey there!

You should receive an email notification regarding your upcoming payment, but I would recommend checking your online account to confirm the due date. That way you avoid any potential service interruptions, since autopay has been disabled. Payments must be made by 12:00 a.m. (your local time) on the bill due date, or the account will go into a lapsed state.