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Forum Posts

#Wrong Ph Number for 2 step verification

I did not intend to start an account with a commitment to have Visible Service. Was assigned a phone number which I is NOT mine. I cannot get chat help from Visible Customer Service because It is requiring 2 step verification to chat but then tries t...

Jarvis by Novice
  • 757 Views
  • 4 replies
  • 1 kudos

Multiple Connection

I can connect to a Roku stick and stream movies but I can’t use the Roku remote app on my phone at the same time. Is this because visible only allows me 1 connection at a time? The Roku remote isn’t as user friendly as using the Roku remote app on my...

Dana by Novice
  • 617 Views
  • 2 replies
  • 1 kudos

Data caps

Can anyone please tell me what the data cap is for the $25 visible plan (basic plan)?

Kudos to Visible

I have to say ... I was concerned when I saw the ad for Visible last week, aired in No. California, especially by a Hollywood actor ... I never trust anything out of Hollywood. Was it too good to be true? I had been a satisfied Verizon Wireless custo...

Payoff of Existing Device Transfer

When I ported my number over from Verizon Wireless, I brought my own phone, and there was a balance owed that now appears to be due in full. So, I brought my own phone to the party but apparently that didn't include the balance owed ... is this corre...

iPads

Does visible service iPads?I am currently with Verizon, I have 2 phone lines, 1 apple watch & 2 iPad's.& we really need our iPads to have service.

Keeping my own phone number

I want to change over to Visible on my phone service, but visible has given me a new number. I wish to keep my old number. Can I do that?