Chat Support Non-Existant --- Voicemail Issue

Fredo
Novice II

Hello,

I'm having an issue with voicemail.  I'm receiving the message of "Welcome to the message management system, please enter your password".   I don't know what the password is as I'm a new customer.

 

I've attempted to contact support chat for hours and either been kicked off or no answer...Very frustrating to not get the help I need when chat is the only option.  No I'm not willing to sign up for any type of social media just to get help with my phone that I pay for every month.

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