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Forum Posts

Compatiblity

I bought a moto g stylus 5G from Motorola. The exact same model that Visible sells. But I'm told the IMEI is not compatible with the upgraded service requirement. I bought the new phone because my old one, which used to be compatible, suddenly wasn't...

Cath121 by Novice II
  • 1819 Views
  • 1 replies
  • 0 kudos

confused about Visible upgraded network email

I received an email from Visible saying "Here's why an upgrade is required and what you'll get. We've upgraded our network to offer you better service at a lower monthly rate ... Log in to upgrade". When I log in to my account, I do not see anything ...

iPhoneK by Novice
  • 3499 Views
  • 3 replies
  • 0 kudos

Resolved! $50 dollar gift card + anker earbuds

So back January when they had the promotions for those who wanted to buy a new phone. the galaxy A03 was supposed get a $50 gift card + anker ear buds after 3 service payments. Now they are telling me I was supposed to port-in a number from another c...

compatible devices

I have been a Visible customer for 2+ years. I wanted to set up another account. I want a used phone. Visible says they have used phones, but the only thing ever there is a few used Iphones, never any Android. I used Visible's compatibility list, pur...

Geno by Novice
  • 5452 Views
  • 4 replies
  • 1 kudos

billing

If I am bring over 4 phones, how does that work. Do I need to set up 4 separate accounts?

S20 Note Ultra

Is anyone having succes using the Note 20 ultra with the upgraded service? I was using a note 9, then ported my primary Verizon number over to my existing account. Basically just changed the phone number. The port rendered my phone useless even thoug...

7thPrime by Novice II
  • 913 Views
  • 0 replies
  • 0 kudos