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Galaxy S21 Ultra

jeanllxx
Novice

Im seeing some different answers on this forum from the moderators about the Galaxy S21 Ultra being compatible with Visible. I just checked the compatibility checker and the galaxy s21 ultra is not listed.

Is this a mistake? 

Thanks

2 REPLIES 2

TJ-VisibleMod
Moderator
Moderator

Hey there!

We currently aren't compatible with the Galaxy S21 Ultra, but we are compatible with the Samsung Galaxy 21 5G and the Samsung Galaxy 21+ 5G. The full list of our supported can be found by visiting https://www.visible.com/help/compatible/, and will be updated as more devices are added.

TJ

Please read the previous post by highheater. The IMEU with the unlocked Samsung Galaxy S21+ 5G (Model SM-G996U1) purchased from Besy Buy and currently working on Verizon's network is NOT recognized by VISIBLE.

 

Can you confirm that some models (SM-G196U1) of Galaxy S21+ 5G might be compatible while other models of the same Galaxy S21+ 5G are NOT compatible? Or is this a case of not all of the IMEUs being up to date?

 

There is a separate thread discussing this same problem with a workaround.

 

5G Samsung Galaxy S21 IMEI not found...anyone have an IMEI I can borrow?

 

The compatibility check on Visible's site cannot determine if my unlocked 5G Samsung Galaxy S21 (SM-G991U1) is compatible. Chatting with someone from support, they confirmed that my phone is compatible, but that the IMEI is not being found for some reason.

 

The alternative they suggested was to find a Visible member who has an IMEI I can use for the compatibility check so I can clear that step in the ordering process. Does anyone have an IMEI they can share with me so I can get signed up?