Visual voicemail

[dennywires]

Need help setting up visual voicemail.  Lg tells me this device supports the feature. Device is a lg k31. Only way I can retrieve vm is buying calling in and entering passcode. When I have a new vm there's a drop down window that says tap here to accept terms and agreement to visual voicemail, however it just dials my vm inbox. 

[stang67671]

I suggest if you can't get an answer on here you try YouTube or see if there is a help number for LG Phone. I have an iPhone and Apple will walk me through any questions I have or I Just YouTube it. I hope LG has something similar. 

[devin37354]

Chat with Visible first it's possible they just need to reset it on their end so the phone will provision it