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Forum Posts

Forum Overview

Hi there! Glad you found the Visible Community. This forum is a place to ask any questions you have about Visible wireless service and give us suggestions for how to improve it. You can chat with other Visible members here and answer their questions,...

Forum Overview

Hi there! Glad you found the Visible Community. This forum is a place to ask any questions you have about Visible wireless service and give us suggestions for how to improve it. You can chat with other Visible members here and answer their questions,...

FaceTime/Video Chat Quality on Visible

A quick question to Visible members, do any of you FaceTime or video chat using your service? How’s the quality? I FaceTime on the way to work or when I got out for walks during the day. I switched from one of the top carriers to Visible, and I’ve no...

LMT by Novice III
  • 321 Views
  • 1 replies
  • 0 kudos

Can anyone explain how Visible upgrade program works?

On their Website:1. Purchase a new phone through Visible, financed with Affirm (OK)2. Pay off at least 50% off your phone (OK)3. Upgrade to the newest model through Visible & finance, interest free through Affirm ( don't make any sense to me because ...

jessy_de by Novice III
  • 387 Views
  • 2 replies
  • 0 kudos

Internet modems

Is it possible to activate a SIM in a phone then move it to a mobile router(ie Netgear M5 mobile router). My wife and I need reliable internet for our RV. Thanks

Unlocked S21 IMEI not compatible?

So I was testing out visible on an iPhone and decided I would keep the service on a new unlocked Galaxy S21 bought direct from Samsung. I typed in the IMEI and Visible’s checker is telling me the phone is not compatible. Which makes no sense. They se...

weezy by Novice
  • 433 Views
  • 1 replies
  • 0 kudos

e-SIMS

When will Visible allow current customers to switch from a physical SIM to an e-SIM? Looking to switch to e-SIM to free up the physical SIM for a Mexican cell phone SIM when traveling in Mexico.

Moto g power 64gb

I need to find out if I bring an unlocked Moto g power with 64gb if it will work on Visible. I know that the 32gb is available.

GPS location

I should have just bought the SIMS card if I known Visible was going to install spyware or whatever I don't appreciate the "bizarre behavior" when location magically enables itself when I'm not around my phone or asleep or 1:00 in the morning late at...

Red by Novice
  • 373 Views
  • 2 replies
  • 0 kudos

Resolved! RCS messaging on Samsung Messages

This is a request, but because I purchased an unlocked Galaxy S21 directly from Samsung's store, I do not have RCS features in the Samsung Messages app. I do have them in Google Messages, but I wanted to try out RCS in Samsung ideally so I can use th...

GPS location

I should have just bought the SIMS card, if I known Visible was going to install spyware or whatever I don't appreciate the "bizarre behavior" when location magically enables itself when I'm not around my phone or asleep or 1:00 in the f@@k morning l...

Red by Novice
  • 204 Views
  • 0 replies
  • 0 kudos

$100.00 gift card

Has anyone been able to receive the $100.00 pick your own gift card when you brought your phone to Visible?

feje76 by Novice
  • 322 Views
  • 1 replies
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Hotspots

When using a hotspot from a Visible purchased phone, will the hotspot support more than one device at a time? I've heard that some will only support one device.

seboice by Novice
  • 452 Views
  • 1 replies
  • 2 kudos

Hung n there

Finally after a 4 hour chat session got my service fixed and working. Wanted to throw in the towel but I didn’t . After all was said and done it appeared to be a verizon SIM card issue that was causing the problems so hopeful I am on the way to being...

Olingerj by Novice II
  • 292 Views
  • 1 replies
  • 1 kudos

Download speed/coverage

I am in Columbia SC, recently I traveled through Georgia and Florida, going down interstate I-26 and I-95.Most everywhere I went, the coverage was so poor and the download speed was so slow, I had to use my T-mobile or AT&T phone. Around Columbia, I ...

Steve by Novice
  • 403 Views
  • 2 replies
  • 0 kudos

SIM swapping/different phones like GSM?

I know that VZW that Visible uses is CDMA.In the past, CDMA SIMs i know only work in the phone they are programed to and can not be just simply moved to a new phone without a new sim or re-programmed or contact with the provider required.(thus why u ...

iPads

can an iPad be used as a phone?

edna by Novice
  • 367 Views
  • 2 replies
  • 0 kudos

Compatible

According to the website "android central" the moto e is compatible with visible service but the compatible tools says it is not? So who's got the true answer?

Vincent by Novice
  • 302 Views
  • 1 replies
  • 0 kudos

Amazon Promo

Hi Visible! First off, let me say how PLEASED I am with service and price. I'm stationed in a rural area with horrible options for broadband, and Visible's unlimited hotspot is allowing me to live stream on YouTube and Twitch without a hitch - thank ...

Transfer eSIM/other SIM questions (iPhone/Android)

Trying out Visible on a iPhone XR, activated via the app onto eSIM.The phone handles Dual Sim (eSIM & Physical SIM) quite well, so i can toggle between the VZW based Visible service, and the other SIM that is TM based Qlink Wireless. My questions. Sh...

Resolved! Cancelled Auto-Pay

I cancelled auto-pay after reading of all the issues some customers are having. I joined Visible less than a month ago so I yet to get my second bill. Will I receive an email reminder or is it my responsibility to remember my bill due date?

baturro by Novice III
  • 453 Views
  • 1 replies
  • 0 kudos

Palm phone support?

I probably already know the answer but I just want to ask anyways, does visible support the Palm phone or plans to support it? I am "due" for an upgrade but I don't like how all these new phones are just getting bigger and bigger. I like the size of ...

Ed1337 by Novice
  • 268 Views
  • 1 replies
  • 0 kudos

BUY OUT

I would like to leave VERIZON ~ But still owe $400.00 on my phone. Will v s ble buy out my contract with Verizon?

Taylor by Novice
  • 510 Views
  • 3 replies
  • 0 kudos