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Forum Posts

Visible cannot solve port in problem

Like many others, I also had a terrible experience with Visible. For 14 days, they struggled to port in my previous number, and no one seems to know what's going on, very unprofessional. It didn't get resolved (see below) and I just switched to US mo...

data coverage

Why do I pay $30 a month when I see this as $25 in visible home page?

Account Overview Updates & Backup Payments

We have some account overview updates we’d like to share, as well as some information about a new feature, backup payments. The account overview page (visible.com/account/overview) has been redesigned to better share all of your important account inf...

Dashboard Export (Desktop)@2x.png Image 12-4-23 at 4.24 PM.jpeg

Trade-In Deadline - to post mark or for receiving?

I recently purchased a new phone and wish to trade in the son's old one. The trade-in deadline is 12/31 and I am giving the new phone as a gift at Christmas on 12/25. Does anyone know if I were to postmark (ship out) the old phone by 12/31 if that is...

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US Virgin Islands (St Thomas/St John) FAIL for Visible+

Just returned from a week in the US Virgin Islands and if you are planning on traveling there DO NOT rely on your Visible service for calls/data/navigation. Phone is a Pixel 8 Pro with Visible + plan and after a week of service that was virtually non...