my pixel 5 had an issue with the esim as I wasn't getting text nor data. It showed no service. I did a network reset on my phone and erased the esim. I tried logging into my visible account both on my phone and computer to add my esim back onto my phone and I am getting into a 2FA issue. the 2FA is being sent via SMS instead to my e-mail. So I can't log in to readd my esim onto my phone. What do I do here?
You will need to contact customer service and have the 2FA disabled. For chat on the sign in page there is a little blue box in the bottom righthand corner of the page. You can also get a hole of them by using Facebook messenger or Twitter, both of these icons can be found in the bottom right-hand corner of this page. I prefer Facebook to get in touch with customer service. Good luck!
You will need to contact customer service and have the 2FA disabled. For chat on the sign in page there is a little blue box in the bottom righthand corner of the page. You can also get a hole of them by using Facebook messenger or Twitter, both of these icons can be found in the bottom right-hand corner of this page. I prefer Facebook to get in touch with customer service. Good luck!
Ty customer service while chatting with Connai, then shell asked what's wrong the say slow speeds or something then it will connect you to a live person.
