01-06-2023 03:58 PM
If you’re getting a message indicating that you have entered an incorrect Verizon account number but you really haven’t, try entering the account number without entering any of the numbers after the dash.
03-12-2023 03:36 PM
Have not enteres any dashs
03-12-2023 03:37 PM
have not entered any dashes
02-03-2024 05:27 PM
I’m having the same issue but my account number doesn’t have any dashes and Visible still says it’s wrong. Any ideas?
2 weeks ago
I have this problem too. Initially entred Verizon account# with dash, then without. Still doesn't work. My # is secondary on Verizon account with my wife's # 1st. Does that matter? Do I need to cancel my verizon account 1st?