Incorrect Verizon Account Number Message

EWHarris
Novice II

If you’re getting a message indicating that you have entered an incorrect Verizon account number but you really haven’t, try entering the account number without entering any of the numbers after the dash.

 

3 REPLIES 3

BIRDMan1954
Novice

Have not enteres any dashs

 

BIRDMan1954
Novice

have not entered any dashes

 

newuser1234
Novice

I’m having the same issue but my account number doesn’t have any dashes and Visible still says it’s wrong. Any ideas?