07-19-2023 07:56 PM
I decided to go with Visible since they are on Verizon. I am in the Hampton Roads area and we have Verizon towers everywhere. I purchased a new Samsung 5G phone from Visible. I was having problems with dropped calls, SMS messaging not working and signal of 1 or 2 bars. There is a Verizon tower about 1/4 mile away so I should be getting a good signal. Visible customer service said I would get better signal and speed if I upgraded to premium plan, which I did. Absolutely no difference and no matter where I drive, I have 1 or 2 bars and download speeds of less than 4Mbps. My SMS messaging constantly stops downloading messages and I have to reboot the phone.