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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Upgrade Problems - I want to scream right now

Visible has told me that they've retired my plan and I need to upgrade to the new network and pay the same price. I am trying to do the upgrade via their website. It kept trying to push me into a more expensive plan with features that I don't need. I...

elljay by Novice II
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I need help from a human

I’m having no success getting an answer from your digital assistant. I’ve gotten a number of texts telling me I need to upgrade. I signed up for one of the new plans, got an e-sim installed and set up 2-step verification. But I’m still getting messag...

Cdworin by Novice
  • 1073 Views
  • 1 replies
  • 0 kudos

Does VISIBLE "back up" a phone's data?

My Pixel 5a5G needs its motherboard replaced. Is my phone's data "backed up" by VISIBLE- or will I lose my phone's data when the new motherboard is installed?

Herb by Novice II
  • 1094 Views
  • 1 replies
  • 0 kudos