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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

issue with activation

Hi guys, im new to here. i try to port in an number from ting, but i cannot activate at apps. the activation keep grey out. i chat many times, and sent to porting still no luck yet. i got the phone and card on last friday and still cannot activate to...

kelsjl by Novice
  • 4 replies
  • 0 kudos

Service issues pixel 6

See More (Highlight to read) I've only had the pixel 6 for six months and ever since I got it my service has been awful. I'm sitting at home where I should get 5g all over my town but I barley have 1 bar. I use my phone for work and it's becoming an ...

Porting number from Ultra mobile

Hi,I have a prepaid connection from Ultra Mobile. Will I be eligible for port-in promotion currently available on some iPhone models. Thanks,Arinjay

arinjay by Novice
  • 1 replies
  • 0 kudos

Pay sccount

Is it possible to pay on a new account before purchasing service?

seri97 by Novice
  • 1 replies
  • 0 kudos

Constantly rebooting phone to receive calls and texts

I have a Samsung Galaxy 21+. Over the past couple of months I constantly have to reboot my phone, approximately 3 times a week, to received calls and text messages. My brother has an LG phone and he has to do the same. Neither of us is aware of the p...