New order tracking

[jcampagna42]

Visible is sending me a new SIM card. I can see the order number in my account, but no tracking number. Normally, I'd do a chat with them, but I spent THREE hours on a chat yesterday (2 hours waiting, 1 hour with the rep). Their Customer Service is s a joke.   

[R_JTalbott]

Same story. No replies, of course. You are right about customer service. 

[dpfadt]

You need to click on the "Live Chat" button either on the website or in the app. There you will find a link to the FedEx site, "Track Order," where you can find the status of your shipment.