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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 3454 Views
  • 7 replies
  • 10 kudos

Texting Issues with Google Messages

Hello peeps! I have a Samsung A52 FiveG. I love my phone but have an ongoing issue that I haven't been able to fix. I don't know if the problem is my phone, Google Messages app, Visable or maybe me. I also use Signal, WhatsApp & Facebook Messenger to...

baturro by Novice III
  • 1508 Views
  • 5 replies
  • 1 kudos

Resolved! No charger?

Just got my phone and there's no wall plug for the charger and the cord is double sided usb. Is this normal?

Nik_88 by Novice
  • 817 Views
  • 3 replies
  • 1 kudos

trying to start service

i have been trying to get service started and am getting nowhere the chat just stopped and the reset link will not be sent to me and can't talk to anyone on the phone

stuck at new number screen on Home Screen

so, I created a new account and ported over my number, alright, I had an issue where they had to reactivate my eSIM because I had accidentally removed it when it showed eSIMs, now that I did that, ever since it keeps telling me my current number is a...