I bought a new Apple Watch SE, trading in my Apple Watch 4
Unfortunately, Visible does not have explicit instructions under FAQs for witching to the new watch. So I went on Chat. After going in circles with Chat, I asked for a phone connection. I was told to deactivate the existing (old) watch and then wait till my subscription renews before I can connect the new watch.
Is this correct?
Why do I have to wait 13 days till I can fully use my watch?
Why is this process not published? We could have saved a lot of my time!