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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Ordering issues

I've been trying to order the iPhone 14 Pro for 2 days now, but the website is down and it wouldn't let me order. I tried contacting customer care and they said it will be resolved soon, but no updates yer.Is anyone facing a similar issue?

Gizmo watch?

can’t decide if I’m going to join. first off I’m very underwhelmed with the support from visible. No phone number and a Bs chat system. Doesn’t give me confidence. but the reason I’m writing. mom currently with Verizon and since it operates Visible I...

Resolved! Problems with Visual Voicemail and SMS Texts after Port In

After porting in from VZW I have no Visual Voicemail and am not receiving SMS texts.The steps used to port; Original iPhone XR with VZW sim card, created Visible Account via eSIM with temporary new number, ported the the VZW number to the new eSIM, r...

Greencat by Novice II
  • 5 replies
  • 1 kudos

International calling to India Visible plus

Hi. I ported to Visible yesterday as my previous carrier didn’t have esim option and I am already in doubt if I have made the right decision. I have the Visible plus plan which gives 500 mins of International calling to few countries per month. But w...

MP by Novice II
  • 4 replies
  • 2 kudos

Resolved! Cannot obtain my referral code

I have created an account ordered a sim, i was trying to get my referral code, but everything i have tried and read to do every time i do it or go to account there is no place to generate my own referral code can someone please help.