Trying to transfer my number to Visible. Getting message saying my SIM is not supported

[mnooskie]

New Visible account. Trying to port my number from my Verizon iPhone to a Visible iPhone that I just bought. It won't let me because it says that my SIM is not supported and I have to contact my carrier to unlock the device. What? I looked it up on the Visible website and it says that all phones purchased from Visible (as this one was) won't work for the first 60 days. Is this true?

[DeanKevin64]

No, that is not true. Since you bought the phone from Visible it will only work on Visible until it is unlocked which is a 60 day policy, it has to be used on the account it was bought under for a total of 60 and it will unlock. If you are having issue activating the phone you need to contact Visible customer service.