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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Traveling to Mexico

I just upgraded my plan to Visible+ so I can have data while traveling to Mexico. I want to be sure I don't need to change any settings or do anything differently once I arrive. Can't seem to find any information. Anyone have experience or knowledge ...

Bill

I’m not able to pay my bill online or on the app??? 

Need phone service or unlock my iPhone

Hello there, I purchased an iPhone 13 pro max on July 21 for my daughter, activated on July 29. Ever since then she has had little to no service for the past 3 months, and cannot make phone calls or texts. They can only be delivered with WIFI. We hav...

Rui by Novice
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service paused

my service was paused (less the 24 hours) due to non-payment. I tried to update my credit card from the app and make a payment from the account page. neither the app nor the website will allow me to pay. There is no payment button. as the digital ass...