Visibke notified me that the account number for my cell service provider is not correct. I have verified the number multiple times and in multiple ways, and it is the correct account number associated with my cell phone number. Have tried to resolve through Chat and Visible Care Agents four times. Each time, I been put into an endless loop of verifying my email and other identifying information, only to be disconnected before any true assistance was provided. Is this what Visible customer service is like? The only way I can see to resolve this problem is to cancel my account and find another more responsive carrier. Does anyone have any suggestion of how to get resolution through Visible?
