iphone i purchased

Novice II

i paid for a new iphone 693.00 and was sent a preowned phone. I need to speak to someone to resolve this issue


This is the community forums and not customer service. You need to contact them by chat, or one of their social media platforms Facebook, Instagram or X.

i did that

do you work for visible?

No, I do not. I am just a customer and just try to answer questions here on the community forums.