swa9 phone defective, returned, received. Now what

[Ela091822]

Swap phone Blade a3

[TheCellTower]

You have the SIM? If yes just stick it in 

[Ela091822]

I don't have a replacement. Sent the new defective blade back. It's been recd and chat said they had to have it returned before visible will send another.

[TheCellTower]

Ask the customer care what's the status