Been waiting multiple days for help. Currently in my 10th chat session with a promised call but still no one has called me. Seriously, how does anyone get help? Ref id zero three two three three six five six
First, I've been working a voicemail issue where I can't receive emails for six months. Since visible began working the issue 2 days ago now I can't even receive calls. Worse is I've been waiting on a supervisor to call and help for 18hrs and 10 chats. Nothing. Ignored. Unvalued.
"Simply" I asked for a supervisor call each chat...two days and no call. Come on. What would you do at this point? This is my frustration. If I got a call and my issue was resolved in a timely fashion I wouldn't be on this thread. I even set up a call window and was ignored.
I was justed dropped from another chat where they said 30 mins hours ago. Is there an address I can send these logs to like an executive team? I want to help the next unfortunate soul so they don't have to deal with this level of pain.