Visible

how to change method of payment for new credit card

I need direction on where to enter my new credit card number.

Horrible service

I have been with this company since the bear beginning and as more people buy in, the service gets worse. I don't believe any effort goes into maintaining rural towns towers and equipment. Over the past three years high winds and tornadoes have swept...

Visible+ Legacy 2 and multiple credits

I signed up in March for a $45 Visible+ plan with the promo code 35PLUS to get $10 off "forever" so net cost $35/month. I received a "Bring a Friend" $20 credit and then got a referral for another $20 within a day, so I had $40 in credits for the fut...

Fraudulent payment by card of non customer

My debit card account was fraudulently used on 4/17/25 for $25. I am not a customer nor have I ever been. If I could find out the phone number associated with my card, I could determine if someone I know could have stolen my card and I could proceed ...

Need only an iPad data plan for 87 year old senior.

I am looking to setup an ipad with just a cellular data plan for my 87 year old father. Can I try the Visible free option to test the coverage with the ipad? And can I sign him up for only a data plan to use the ipad that is cellular and wifi (he doe...

Cancel service

How can I cancel the servicecthat should have started today?

Why was I charged twice by affirm for a phone when my order was cancelled?, And will I get a refund?

Billing

Upon Visible now charging all customers $25 mo. for Basic, my account still shows my plan at the previous rate of $30 mo. I pointed this out to both a chat help person and a company relations officer. I was given a $5 discount for Nov. 2023 after com...