Visible

Cancel service

How can I cancel the servicecthat should have started today?

Why was I charged twice by affirm for a phone when my order was cancelled?, And will I get a refund?

Billing

Upon Visible now charging all customers $25 mo. for Basic, my account still shows my plan at the previous rate of $30 mo. I pointed this out to both a chat help person and a company relations officer. I was given a $5 discount for Nov. 2023 after com...

Payoff of Existing Device Transfer

When I ported my number over from Verizon Wireless, I brought my own phone, and there was a balance owed that now appears to be due in full. So, I brought my own phone to the party but apparently that didn't include the balance owed ... is this corre...

Upgrade and downgrade question

I am currently on the monthly regular visible plan for $25. If I decide to upgrade to visible Plus for $35 a month and then decide for whatever reason I do not like it and go back to the regular visible plan, will I be still paying $25 a month? I hav...

Over charged again.

So it has been 8 months since I canceled I protection plan back in August of last year. And now still 8 months later visible continues to charge me for this plan. Every month I have to wait in line talk to customer service just for them to tell me I ...

Have Sim for new plan and afraid to switch

After reading the reviews of network upgrade, now afraid to switch. I have the new Sim and what happens if I don't activate it?