Visible agents

[Suarez4life]

Why is it so hard to get help from these agents.i must of have spoken to 3 agents and as we speak no solution.all that time wasted like 45mins each agent,#@$&#@$@ Does it really take that long for them to type in word or something?do they always do this to customers that are trying to get some help?all I want is to get a refund from a piece of poop phone I got from visible.im not made out of money just to let go of this situation" come on".it's like they get these defective phones and throw them back into their phone shop so a sucker like me could purchase one.this is not in right

[phoneman2021]

 if you had the attitude you had hear with the agent I understand why you got no help.  For the record my iPhone 15 pro max was purchased from Visible with no issue.  I also got my best friend one for a christmas gift.  This was also from Visible with no issues.  Remember you get more with honey than with vinegar.  lets start with what is the specific issue with the phone?  Has the issue  clearly  been explained to customer service?  Have you tried to reach out via social media such as facebook or twitter?  If you find my solution helpful please mark it as a solution.